Returns & Exchanges
At Kitch Clothing, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. Our streamlined process ensures that updating your wardrobe remains as effortless as your favorite outfit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing